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Teams will always consist of soldiers from the same nation, unlike some World War II games that have teams of mixed nationalities (i.e. Tank versus Tank rounds use the rules of Encounter games, but players are restricted to playing with tanks. In the Assault game mode, the same rules apply, except players can also spawn on control points captured by their team. In the Skirmish and Encounter game modes, the player must click on the spawn point of their team (based on the nation) and can choose whether to spawn on foot or in a vehicle teams win by successfully holding one control point (in Encounter) or three points (in Skirmish) until a bar at the top of players' screens for each team fills. When entering a battle, the player is presented with an interactive map showing the terrain and which team controls which control points. Playing with a soldier increases that soldier's rank and unlocks new weapons and "badges," which can be equipped to provide bonuses in-game.
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Upon reaching higher levels, players can participate in other game modes and recruit soldiers of different classes (pilot, tanker, recon, and paratrooper). These soldiers are equipped with a default rifle and can immediately play the Encounter game mode. The player starts with an infantry soldier from each faction (United States, Soviet Union, Germany) and can buy additional soldiers with in-game credits. The player can use weapons from Germany, the United States, and the Soviet Union. The developers called it a "mass participation game" in contrast to a traditional massively multiplayer online game, where the actions in the FPS-part of the game reflect into the strategy-part.
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Reto-Moto was founded by some of the founders of IO Interactive and the Hitman series. Heroes & Generals is a free-to-play first-person shooter and real-time strategy video game set in World War II developed and published by Reto-Moto, now by TLM Games since February 3, 2022.
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